General Terms and Conditions

"Ruby Rental," registered under the laws of the Republic of Lithuania, processes personal data obtained from users of our car rental portal rubyrental.lt (hereinafter referred to as the Portal), whose website is www.rubyrental.lt (hereinafter referred to as the Website). This privacy policy explains how we collect, use, and protect your personal data when you use our services.
This policy covers the following aspects:

1. Under what conditions we collect and use data
2. How we ensure the protection of your data
3. How long we store your data
4. Your rights and how to exercise them
5. How you can file a complaint about the processing of personal data

The privacy policy is regulated by the General Data Protection Regulation (EU) 2016/679 and the Personal Data Protection Law of the Republic of Lithuania, as well as other applicable legal acts. We reserve the right to change this policy at any time by publishing a new version on our Website.

Data Processing Principles

We process your personal data according to the following principles, as outlined in Article 5 of the General Data Protection Regulation:

1. Lawfulness, transparency, and fairness
2. Data collection only for clear and legitimate purposes
3. Data processing only to the extent necessary
4. Accuracy and updating
5. Data storage only for the time required by the processing purposes
6. Protection of data from unlawful or unauthorized use, damage, or loss

What Data Do We Collect and Why?

We collect various types of data depending on your use of our services. This data includes:

1. Registration and Service Usage Data:
   1. Name, surname
   2. Phone number
   3. Email address
   4. Password
2. Service Provision Data:
   1. Profile picture
   2. Address
   3. Copy of driver’s license
   4. Payment card details (cardholder’s name, card number, expiry date, and issuing bank)
3. Other Data Related to Website Usage:
   1. Frequency and duration of visits
   2. IP address

A. User Data Processing

Purpose:

We process your name, surname, phone number, and email address to register and provide you with our services, including car rentals. This is necessary to fulfill the contract.

B. Payment Card Data Processing

Purpose:

This data is required to process payments for our services and for financial accounting purposes. The data is processed only based on your transaction.
Data Sharing with Third Parties:
This data is shared with our service providers who process payments and ensure the execution of transactions.

C. Other Data Related to Portal Usage

Purpose:

We process information about your visits to our website, including your IP address, to improve the quality of our services and to provide relevant offers. This data is collected based on your consent.

Data Sharing with Third Parties:

Our service providers responsible for the administration of the Portal may access this data only for the purpose of improving the functionality of the Website.
Direct Marketing
If you have given your consent, we may use your email address and/or phone number for direct marketing, such as informing you about new services or promotions. You can revoke your consent at any time, and we will stop sending such notifications.
Data Storage
Your personal data will be stored for as long as you use our services and for an additional 5 years after your last visit, to ensure the continuity of service provision and accounting management. In case of disputes or other legal issues, the data may be stored for a longer period.
Data Protection Measures
We implement various technical and organizational measures to ensure the security of your data and to protect it from unlawful or accidental loss, destruction, alteration, or unauthorized access. However, while we make efforts, complete security cannot be guaranteed.

Your Rights

You have the following rights:

1. The right to know what personal data is being processed
2. The right to access your data
3. The right to request correction of incorrect or incomplete data
4. The right to request the deletion of your data if there are no legal grounds for retaining it
5. The right to request the suspension of data processing if it does not violate other obligations
6. The right to exercise other rights under applicable legal acts

Complaints

If you believe that your personal data is being processed unlawfully, you may file a complaint with the State Data Protection Inspectorate or contact us for clarification or assistance.

Updated on 2024-12-10